- Get correct Oracle user listings - New Users (all users and responsibilities with an effective/start date during the year) - Term Users (all users and responsibilities with an end/disable date during the year - compared to HR term employee/contract listing - compared to prior year user listing) - System Administrator users Things we didn't do last year: - CNC - Details of who, what, and how was extremely loose in CNC for each process. - No completeness and accuracy explanations for review contorls in describe process - No explanation of why common process for IT environment - There was minimal information/explanation in WT of ones - No explanation of tools used in processes - No explanation of whether priv users follow common process in MA - No description/table of who reviews in UAR and how - No true evidence of change implementers (e.g. sudoers) obtain/documented - No evidence of automated workflows and who can modify - No evidence of automated reports (script, scheduled job, and who can modify) - No evidence/documentation of versions or patches - No explanation of the process for follow-ups/problems identified in review controls - No testing of 'su' logs - No UAR testing template - BaaN